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Phishing
SCAM ALERT
From: VentraIP Australia <service@ventraip.au> [you can see this email address looks like the company email making it look legitimate – take note of Reply-To: address below ]
Date: August 18, 2022 at 1:35:33 PM GMT+10
To: <your email>
Subject: Refusal to renew your domain name
Reply-To: VentraIP Australia <bounce@strato.net> [ you can see this is not the senders email address ]
Dear Customer
It is the last notification according to order number: 68632467
Your domain will be canceled
Please update your payment details to resolve your situation as soon as possible by clicking the link below:
Click here to renew > (DO NOT CLICK)
Important: If you do not renew the domain within 24 hours from today, your services will be permanently deleted.
Sincerely
Ventraip Support
20220818 – DPG Response: The above email looks like it is from a domain provider stating that you have an issue renewing a domain name. DPG has confirmed with ventraip.au that this is infact a phishing email and is not distributed by the company iself.
If you are concerned or unsure of content you have received – call DPG Security Operations Centre 1300 308 648 for clarity and peace of mind.
These phishing emails are becoming more elaborate and convincing. Be careful of what you click on when receiving emails or text messages where you have no idea who the sender is.
If you or your loved ones think they would benefit from knowing a bit more on how to identify the scam emails or messages – Contact DPG to discuss further.
If you have fallen victim to this email please contact: customercare@ventraip.au
If the scam originates in NSW, you can report this to the NSW Police Force by visiting your local police station or calling the Police Assistance Line on 131 444. You can report scams to the ACCC via the ‘report a scam’ page on SCAMwatch.